Podcast: Cell Phone Use in the Dental Office

The issue of cell phone use in the dental office causes a conflict between two competing interests: the need for a total focus on the patient and the fact that we live in an electronic age where employees depend on cell phones to stay in touch with family.

This podcast puts forth a common sense solution to the problem and challenges practices to develop a clear policy that keeps employees’ cell phones out of the sight of patients but still allows opportunities for team members to discretely check cell phones during the workday as long as this privilege is not abused.

The issue of patients using cell phones in the office will be addressed in a subsequent podcast.