armour_tooth_icon braces_icon crown_icon dentures_icon gum_tooth_icon happy_tooth_icon high_tech_icon implant_icon implants_icon mouth_icon oral_exam_icon oral_surgery_icon root_canal_icon sad_tooth_icon snore_bed_icon teeth_icon tmd_face_icon tooth_icon tooth_question_icon toothbrush_icon toothbrush_toothpaste_icon toothpaste_icon

I work with doctors and team members to help them grow their practice, educate their patients, and train everyone in the office to improve verbal skills, marketing and customer service.

My services include presenting seminars, facilitating workshops, and creating customized social media content.

Patient education videos, totally customized for your office are also available.

Free dental practice management information is provided weekly through my blogs and podcasts. Enter your e-mail in the box to get tips and content for team meetings.

Get David’s Blog and Podcast

We respect your email privacy


Seminar topics. Menu of popular dental practice management and marketing courses.
Click for available seminars.

Custom-made patient education videos featuring the doctor. Incredibly helpful for case acceptance and SEO.
Click for sample video and more info.

Creation of weekly customized social media content to educate patients and significantly improve the website’s search engine rankings.
Click to learn more and see the video.

Personalized Team Training services in verbal skills and management conducted via the Internet to give team members the skills they need to provide first-class customer service, build trust, and increase case acceptance far beyond the limitations of dental insurance.
Click for details and video explanation.

In-office dental consulting. Programs tailored to each practice’s needs and goals.
Click to learn more and see the video.

David's Blog & Podcast View All Blog Icon
Posted on Monday October 24, 2016

Magnetic dental marketing is all about attracting new patients.  You have walking billboards that frequently attract interest—your team.  Individuals who work in dental offices can turn inquiries into dental patients very easily by following some simple steps. When team members leave the office wearing clothing with the practice name and logo, they frequently attract attention.  … Continue reading Magnetic Dental Marketing to Attract New Patients

Posted on Thursday October 06, 2016

Dealing directly with your boss’s boss can be hazardous to your workplace health, something I know from experience.  I used to work for a very large organization. The CEO was a whip-smart and affable guy. In my first few weeks on the job, I would banter with him on the elevator, but I did not … Continue reading Taking Problems to Your Boss’s Boss Fraught with Peril

Posted on Thursday September 29, 2016

I frequently ask dental team members a disarming question: “Who’s your boss?” Almost all the time I get this unfortunate answer: “the doctor.” It is probably the correct answer but still not a good answer, because in so many dental practices, the doctor wears too many hats: clinician, manager, and CEO. The manager hat has … Continue reading Hey Dental Team, Who’s The Boss in the Dental Office?

Posted on Tuesday September 20, 2016

To motivate the dental team, use these seven suggestions: 1. Praise Good Behavior Regularly to Motivate Productive Team Members. It is easy to spot bad behavior, but most people in a dental office at any given time are doing a good job. When you are looking for problems, it is possible to overlook the people … Continue reading Seven Ways Practice Administrators Can Motivate the Dental Team

Posted on Wednesday September 07, 2016

To gain insight into specialty referrals and the need for clear communication, it is instructive to consider a famous story from the aviation industry.  Some years ago a foreign airliner that was approaching a major airport in the United States crashed short of the runway. The pilots had advised Air Traffic Control that they were … Continue reading Urgent Specialty Referrals: Clear Communication is Key